There are times when it's helpful for us to make DNS changes on your behalf. If you host DNS with us, we already have that access. If you host DNS somewhere else, you can often delegate access to us so that we can make those changes for you.
Not all providers support delegating access, and different providers have different methods.
Cloudflare
Follow Cloudflare's documentation on granting access to additional accounts. When granting access to our account, choose the following:
- "Administrator" as the role (we won't have access to your billing information, if any)
- support@deeprootshosting.com as the email address
We'll receive a link that will allow us to manage DNS for your domain(s) using our account. You can revoke access at any time using the documentation above.
Namecheap
Follow Namecheap's documentation on sharing a domain with another user. When granting access to our account, use the following information:
- Our username is "agathongroup"
- We'll need "Advanced DNS" access
GoDaddy
Login to your account, and choose Account Settings -> Delegate Access:
Under People who can access my account, click "Invite to Access":
On the resulting screen, include our name (Agathon Support) and email (support@deeprootshosting.com ):
You can provide access to all your domains, or to selected domains.
Once you invite us and we accept, we'll be able to make changes on your behalf. If you no longer want Agathon Support to have access, you can remove our access through this same screen.
SiteGround
Follow SiteGround's documentation on adding a collaborator to your account. Use support@agathongroup.com as the email address.
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