Technically, we're responsible for everything related to your server while you're responsible for the things related to your WordPress site. But we're here to help however we can. If you find yourself in a bind or don't know whether your issue is related to your server or not, you can always reach out to support. Often we can help with site issues in just a few minutes at no charge. If something will take significantly longer, we can give you a time and cost estimate for addressing the issue or point you to someone who can help.