When we launched our next-gen hosting platform, we made the decision to keep email off client servers in order to maximize the performance and site speed of our clients' sites. However, we know having email alongside your hosting is important, so we've created a separate hosted email offering that we'll manage alongside your server.
With this new system, clients are eligible for 3 free email accounts per hosted domain; any full accounts after that are $4/month. However, forwarding or alias accounts are also included for free, which allows you to create multiple custom email addresses (customerservice@, sponsorship@, etc.) without using one of your email spots.
If you're interested in getting email set up for your site, please email firstname.lastname@example.org, and we'll get you taken care of!